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Dear patients, in relation to the recent outbreak of Coronavirus, we have further tightened our infection control measures from their usual high standards. We have always had hand sanitiser gel in our rooms, but now ask that all patients use this gel on entry to the clinic. There is a bottle on the front counter.
Further, and most importantly, if you have an appointment and feel unwell, we ask that you not attend the clinic. Our usual 24 hr cancellation fee will be waived in cases of respiratory illness.
We will be increasing our wiping down of all surfaces, door handles and gym equipment handles in order to sanitise all passive surfaces.
We will refrain from shaking your hand on entry and ask that you do the same.
If our staff feel unwell from respiratory illness, we have asked them to not attend the clinic, and apologise for any inconvenience this may cause.
We ALWAYS wash our hands between every patient so this will not change.
We hope these measures will ensure our clinic is a safe place to have your physiotherapy issues cared for and we will update you should there be any change to these measures.
Thanks, from the Active Physiotherapy Newtown and CBD teams.

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